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Emergency 0117 9445111
Out of hours 0117 9445111
Backwell 01275 462691
Filton 0117 969 3621
Fishponds 0117 965 4413
Patchway 0117 9312111
Stoke Bishop 0117 9683706
Westbury-On-Trym 0117 9592111
Zetland Road 0117 9445111

We are open and COVID-19 SECURE. Click here to find out more

Zetland Vets

Providing dedicated care to pets in Bristol

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What to do during the Coronavirus pandemic?

We are open and our staff are on hand for you and your pets during this difficult time.

Find out more

⚠ Unfortunately, our Hotwells site is now closed. However, the team at our Zetland Road practice would love to welcome you and your pets. Please contact us to arrange your appointment. βš 

To all our amazing clients, 

We just wanted to give you an update regarding our plans for a second lockdown

πŸ’‰ All our branches will continue to be open and staffed at their current levels.  We have had the go ahead from our governing body to continue to see most appointments and procedures, however if you are worried about leaving home and wish to delay your animal’s vaccines or neutering appointments then this is not a problem, please give us a call and we can rearrange these for you.   We have a three-month window on most vaccinations so can delay these to a degree if needed.  We will not be performing any nail clipping, anal gland expression or routine health checks outside of vaccination unless there is an animal welfare concern.  πŸ’‰

🍽 We are not expecting any issues with supply of food or medications so please do not feel the need to stock up on these.   If possible please use the Click and Collect service on our website (www.zetlandvets.co.uk) to order your repeat medications or food.  This will help keep our phonelines free for emergency or urgent care. πŸ’Š 

β˜” As the spirit of the lockdown is to try and prevent people mixing, we will once again be restricting access into our buildings.   If necessary to enter the building you will be asked to wear full PPE, including a surgical mask that we will provide.  We therefore ask those clients who are driving to ​make reception aware of their arrival and then wait in their car.   We are aware the weather is not ideal for people on foot, ​so please don't forget your umbrella!  We have a gazebo up in front of our Zetland Road branch and we will ​also have some umbrellas available to you at our other branches (these will be sanitised between uses).  β˜”

☎️ We will once again be offering telephone or video appointments, so if you are shielding or vulnerable we will be ideally assessing your animals via these methods as a first line.  We may ask you to book other routine appointments such as post op checks or more chronic health issues via these routes also, in order to minimise footfall through the practice.  These video appointments with a vet will have a scheduled appointment time slot and be chargeable at our usual consultation fee. πŸ“±

🀝 We would please ask you once again to be patient and kind when discussing any worries you have regarding your pets with our staff.  We aim to continue to provide the best service possible, but please understand some delays may be inevitable and that staff are working as hard as possible behind the scenes to help you.  We know this is a stressful time for everyone but many of the restrictions in place are outside of the control of our staff.  🀝

You can continue to contact us on enquiries@zetlandvets.co.uk or 0117 944 5111. Stay safe everyone and stay kind!

As we are working with a reduced number of staff across all our branches due to the Coronavirus pandemic, please be mindful that our phone lines are very busy and that your phone calls may not get answered as quickly as normal. If you require flea and worm treatment please email us on enquiries@zetlandvets.co.uk . Please bear with us as if we are not able to answer immediately or if we put you on hold, it means that we are treating a patient at that moment in time. If the query is NOT urgent, you can also email us on enquiries@zetlandvets.co.uk - this is currently our preferred point of contact for non urgent queries as it leaves the phone lines free for emergencies.

Due to the Coronavirus Pandemic, we are currently postponing routine healthcare for your pets, however rest assured that we are still open to provide emergency and urgent care for patients to avoid unnecessary suffering. Our vets will be delivering remote consultations by video initially and can then assess which patients need to be brought into the practice. If you need to collect medication or food please email us on enquiries@zetlandvets.co.uk so we can organise this for you. We will give you details of the social distancing measures that we have in place. We will also be asking you to make any payments online or over the phone to avoid direct contact.

Welcome to Zetland Vets!

Whether you’ve searched ‘Vets near me’ or seen us around and looked for us directly, we’d like to welcome you to our website! Our aim is simple, to be the most trusted and highly regarded vets in Bristol, to offer the best service to our clients and to your wonderful pets. 

Our main site is based in Redland, with 6 further branches in and around North Somerset. That means you can find our dedicated vets in Backwell, Filton, Fishponds, Patchway, Stoke Bishop and Westbury-On-Trym. 

Whether you’re returning to us or you’re a brand new client, we look forward to helping your best friend. Contact us to find out more.

"We recently lost our little tortie cat Juniper, but a very sad and traumatic event was made a little easier by the compassion and patience of the night staff at Zetland Veterinary Hospital. They allowed us to say goodbye and cuddle our fur baby and gave her the utmost dignity. They also made the process of deciding what to do next very easy for us and were very kind when we needed it most."

Sarah HillmanRedland, Bristol

"Such a lovely team at Zetland, always made to feel welcome by receptionist's and other members of staff. Would recommend to any pet owner!"

SueBristol

"The vets and nurses were amazing and looked after my cat really well. He had quite a serious operation and they got him back to full health. They also contacted my insurer and sorted all the finances out for me. The vets and nurses genuinely were so pleased by his recovery. Many thanks to the whole team."

Emily LovegroveRedland, Bristol

"I have used Filton Vets for about 19 years they have always looked after all my dogs and are always friendly. You can get advice and appointments very quickly even if you have to go to Zetland Road branch."

Helen PetersFilton, Bristol

"We've taken Tom Cat to Patchway Vets since we moved to Bristol 4 years ago. The friendly and super care is always exceptional. Tom Cat doesn't always like going to the vets so Emma is always willing to do a home visit. We are so lucky to have a great vets close by."

Gareth & RachPatchway, Bristol

"I can't rate the customer service team highly enough - specifically Thomas, who is a legend, but all of them really. Every time I buy their fantastic food, my dog is just about to run out, and they always make sure it's delivered in time without making me feel bad for leaving it so late."

Rhiannon LawtonFishponds, Bristol