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  • Out of hours:0117 9445111
  • Emergency:0117 9445111
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GDPR

IMPORTANT GDPR Legislation Changes

With new GDPR regulation coming into force from 25th May 2018 we need to ensure you are happy in the way in which we communicate with you. We now have 7 different categories* that form the basis of our client communications so we can be very specific in what we do and don’t send you. 

Legitimate Business Interests

  • Vaccine Reminders
  • Parasite Treatment Reminders
  • Appointment Reminders
  • Health Check Reminders
  • Reviews and Surveys

We deem these categories as ‘legitimate business interests’. This means we think they are critical for us to provide you and your pet the best possible healthcare service.

Marketing Categories

  • Practice/Pet Care Advice
  • Offers and Promotions

These ‘marketing categories' keep you and your pet up to date with offers and promotions relating to your pet and the practice.

For each of the above you can choose to be contacted by text/SMS, email or letter (or a combination of all three) or not contacted at all.

How do I review and change my communications preferences? 

To review your communications preferences please contact the Practice reception team (either in person or over the phone) and they will update them immediately. If at any point you change your mind in the future, we can change them again as required.

*Categories are based on our main group Practice Management provider (Vetspace) and may vary at your individual practice. Check with reception for details.

Practice information

Zetland Road

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  • Mon
    8:00am - 8:00pm
  • Tue
    8:00am - 8:00pm
  • Wed
    8:00am - 8:00pm
  • Thu
    8:00am - 8:00pm
  • Fri
    8:00am - 7:00pm
  • Sat
    8:30am - 5:00pm
  • Sun
    10:00am - 4:00pm (pre-booked appointments)

Emergency Details

Please call:

0117 9445111
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Find us here:

32 - 34 Zetland Road Redland Bristol BS6 7AB
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Please call this number for emergencies:

0117 9445111

Backwell

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  • Mon
    8:30am - 6:30pm
  • Tue
    8:30am - 5:00pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 5:00pm
  • Sat
    8:30am - 12:00pm
  • Sun
    Closed

Emergency Details

Please call:

01275 462691
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Find us here:

44 Rodney Road Backwell Bristol North Somerset BS48 3HW
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Please call this number for emergencies:

01275 462691

Filton

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  • Mon
    8:30am - 6:30pm
  • Tue
    2:00pm - 6:30pm
  • Wed
    8:30am - 11:30am
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 1:00pm
  • Sat
    8:30am - 12:00pm
  • Sun
    Closed

Emergency Details

Please call:

0117 969 3621
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Find us here:

26 Station Road Filton Bristol BS34 7JQ
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Please call this number for emergencies:

0117 969 3621

Fishponds

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  • Mon
    8:30am - 6:30pm
  • Tue
    8:30am - 9:00pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 6:30pm
  • Sat
    9:00am - 4:00pm
  • Sun
    Closed

Emergency Details

Please call:

0117 965 4413
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Find us here:

10 Straits Parade Fishponds Bristol BS16 2LA
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Please call this number for emergencies:

0117 965 4413

Hotwells

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  • Mon
    8:30am - 12:00pm
  • Tue
    1:30pm - 6:30pm
  • Wed
    8:30am - 1:00pm
  • Thu
    3:30pm - 6:30pm
  • Fri
    8:30am - 1:00pm
  • Sat
    12:00pm - 3:00pm
  • Sun
    Closed

Emergency Details

Please call:

0117 927 6394
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Find us here:

4 Merchants Road Hotwells Bristol BS8 4PZ
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Please call this number for emergencies:

0117 927 6394

Patchway

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  • Mon
    11:00am - 6:30pm
  • Tue
    8:30am - 6:30pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 1:00pm
  • Fri
    8:30am - 6:30pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

0117 9312111
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Find us here:

6 Coniston Road Patchway Bristol BS34 5PA
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Please call this number for emergencies:

0117 9312111

Stoke Bishop

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  • Mon
    8:30am - 9:00pm
  • Tue
    8:30am - 6:30pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 6:30pm
  • Sat
    9:00am - 12:00pm
  • Sun
    Closed

Emergency Details

Please call:

0117 9683706
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Find us here:

88 Shirehampton Road Stoke Bishop Bristol BS9 2DR
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Please call this number for emergencies:

0117 9683706

Westbury-On-Trym

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  • Mon
    10:30am - 6:30pm
  • Tue
    8:30am - 1:00pm
  • Wed
    10:30am - 6:30pm
  • Thu
    8:30am - 3:30pm
  • Fri
    1:30pm - 6:30pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

0117 9592111
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Find us here:

2 Concorde Drive Westbury-On-Trym Bristol BS10 6PZ
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Please call this number for emergencies:

0117 9592111